Can Online Food Shopping Ever Replace the In-store Experience?

A few years ago, many of us expected that the days of the Great British high street, and perhaps even the supermarket, may be numbered. A task force was even launched by No.10 – headed by retail guru Mary Portas – to revive the nation’s beleaguered bricks and mortar retailers in the face of the ever-growing threat coming from online shopping.

However, over the past few years shoppers have grown tired of outsized and outlandish garments that never look quite how you expect. What’s more, consumers will no longer accept receiving bruised and groceries – or even worse, unwanted replacement items – delivered to their homes.

As shoppers, we now know that being able to inspect the food you buy is really important; as the saying goes, we really do eat with our eyes. In fact, Ubamarket’s research has found that not being able to pick your own items was the biggest gripe people had with online food shopping. While online might perfectly suit those of us looking to buy a new TV, the irritation of waiting potentially days only to receive unripe bananas at your door, is now a true bugbear of food shoppers in the digital age.

Thankfully many of the problems that we traditionally had with in-store food shopping, such as outrageously long queues and difficulties finding essential items, are now being resolved – thanks to a retail revolution ushered in by your favourite app, Ubamarket.  By marrying the speed and convenience of online with the essential sensory value of the in-store experience, Ubamarket really offers shoppers the best of both worlds.

Download the Ubamarket app today and say sayonara to both long in-store queues and unsuitable food deliveries.

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Ubamarket reveals how UK shoppers want to pay for goods

As week after week goes by with millions of us stuck in long payment queues in stores across the nation, Ubamarket has decided to get to the bottom of this ongoing issue. We have commissioned research among 2,000 UK shoppers to examine the frustrations they feel towards queues, cash payment, tills and self-scan machines. What’s more, we can reveal people’s favourite payment methods and how consumers think they’ll be paying for items in the years to come.

You can read all about Ubamarket’s latest research in the Daily Express!

With so many of our transactions now processed online or through smartphones, Ubamarket’s research revealed that shoppers are increasingly expecting greater efficiency and convenience from retailers, with cash payment causing shoppers to walk away. In fact, 20% of consumers – the equivalent of over 10 million people across the UK – said they consciously avoid going to any retailer who only accepts cash. We also found that, in-app payments are fast-becoming the favourite method of payment among Brits, with over half (53%) of millennials stating that they think all payments will be made via mobiles devices in five years’ time.

It also appears that shoppers are growing tired of self-scan tills, with 48% of us feeling irritated by stores’ continued reliance on these supposedly “time-saving” machines. It’s easy to understand why – not only do these self-scan tills attract their own long queues, but shoppers must also deal with the technology complaining about phantom items in the bagging area and usually requiring an assistant to come and sort matters out; it’s clear our patience is wearing thin.

Thankfully, Ubamarket has come to the rescue of the nation’s shoppers, providing effortless app-based payment, meaning you can forget about needing notes, coins or queues. You don’t have to take our word for it; you can watch Ben check-out in lightning speed as he trials Ubamarket on BBC One’s Supermarket Shopping Secrets – check out the video below!

Ubamarket on BBC One’s Supermarket Shopping Secrets from Ubamarket. Shop Smarter. on Vimeo.

Over the next five years, it appears that coins and notes will be confined to the household drawer of obsolete items. Thanks to the retail revolution ushered in by Ubamarket, all shoppers will soon have everything they need to shop simply and swiftly on their phones.

Ubamarket Emerges Victorious from TV Trial

So, did you see it?! Hopefully you were one of the millions of people across the UK who tuned in on Monday night to see Ubamarket make its Silver Screen debut on BBC One’s Supermarket Shopping Secrets.

On the primetime show, Ubamarket was put through its paces in the digital-age version of Supermarket Sweep (minus Dale Winton, but with added Will Broome!). Two shoppers went head-to-head to find a list of 12 everyday items – one used an old fashioned scrap of paper with the list scribbled on, the other had the luxury of using Ubamarket. The result? You guessed it – the Ubamarket shopper breezed their way to a comfortable victory!

Not only did the app help Ben find every item effortlessly, but it enabled them to scan the items as they went and seamlessly checkout without having to re-scan and pack every product again. What’s more, the shopper using Ubamarket also collected Automatic Loyalty points throughout the entire shop without having to do anything.

As well as the real-life trial, the BBC One programme also spoke with Ubamarket’s founder and CEO Will Broome, who explained how our revolutionary retail app will make food shopping quicker, easier and more rewarding for customers.

For anyone who missed it, fear not – you can catch up via the video below!

Ubamarket on BBC One’s Supermarket Shopping Secrets from Ubamarket. Shop Smarter. on Vimeo.

An Uba-week for Ubamarket  

Next week will be a monumental week for Ubamarket! Our founder Will Broome will be starring on BBC One’s prime time show Supermarket Secrets at 9.00pm on Monday 10th July. But as if that wasn’t enough, next week we will also be releasing comprehensive new investigative research to the press delving into the truth about how consumers like to pay for their goods.

Supermarket Secrets is a three-part series investigating the world of food retail and is presented by Masterchef host Gregg Wallace and BBC News journalist Babita Sharma. The show explores how British supermarkets make and move the food they sell through a series of reports and interviews.

Since that historic moment in aisle 9  (when our founder came up with the idea for our game-changing new app), Ubamarket has always been committed to uncovering the mysteries of our relationship with supermarkets; so naturally Will is excited to share his plans of how Ubamarket will revolutionise our shopping experience!

Our fascination with how we buy and consume food has led Ubamarket to undertake headline making research into our shopping habits – just take a look at our Reviving Retail report from last year. The latest piece of Ubamarket research will be coming out next week, examining the impact long queues and old-fashioned payment systems have on how we spend, how we shop and how we choose the supermarkets we visit.

By uncovering new insights into our shopping habits and sharing knowledge with other experts, Ubamarket plans to take the retail revolution in new directions, bringing about even more seamless shopping trips.

Ubamarket Coming to the Silver Screen Soon!

Lights. Camera. Action. It’s been a really exciting week for Ubamarket as we welcomed some very special guests to film with us and get the inside track on our revolutionary new supermarket app. On Tuesday, a team from international news agency and broadcaster Russia Today came to watch Ubamarket in action – they saw first-hand the full capabilities of the app, from the simple scanning to the rapid check-out. Needless to say, we look forward to informing of you when we are going to arrive on your TV screens in the near future! And, as if that wasn’t enough, we can also reveal that in a little over a week’s time – on Monday 10th July, to be precise – Ubamarket is set for another television appearance. Our amazing app is going to feature on BBC One’s Supermarket Shopping Secrets programme, so be sure to set the show to record (don’t worry, we’ll be sure to remind you again before it airs!). Like Russia Today, the BBC came down to a Budgens supermarket to find out for themselves what all the hype was about, and they certainly weren’t disappointed. These two exciting TV screenings coming up for Ubamarket underline the app’s position as an undoubtable industry-leader. Upon trialling the app last year, The Grocer magazine dubbed us “the most sophisticated supermarket app out there”, and now producers on the silver screen are sitting up and taking note. We look forward to sharing more information with you once Ubamarket hits a TV screen near you!

How Can Ubamarket Make Prince Harry’s Life Easier?

It’s official: Prince Harry does his own food shopping. In a wide-ranging interview with Newsweek, the 32-year-old revealed: “I do my own shopping. Sometimes, when I come away from the meat counter in my local supermarket, I worry someone will snap me with their phone. But I am determined to have a relatively normal life.”

Ok, some people might have focused on other bits of the interview – like the parts about the loss of his mother or his time in the army – but here at Ubamarket HQ, this was the part that really pricked our ears. We wonder what he has on his shopping list… some king prawns perhaps, or King Edward potatoes? Whatever’s on his regal list, it’s an interesting revelation. After all, if even the Royal Family is popping to the local supermarket to do their own food shop, then there really is a need to make the experience far less strenuous.

Ubamarket’s research has uncovered that 66% of UK consumers find supermarket shopping frustrating. And why wouldn’t they – with long queues, hard to find items and forgotten loyalty cards driving customers round the bend, we need to find a better way to shop.

In fact, it was his annoyance at impractical supermarkets that led to Will Broome, Founder of Ubamarket, having his Eureka moment! He realised that with a little technological innovation and a lot of elbow grease, we could take all the stresses and strains out of buying food. And so Ubamarket was born.

Ubamarket™ – Shop Smarter from Ubamarket. Shop Smarter. on Vimeo

As Ubamarket prepares to roll out across the UK in the coming months and years, we’re confident that the world of supermarket shopping will never be the same again. So, whether you’re a 32-year-old Prince at the meat counter of his local store, or a mum-of-two desperately trying to find the nappies, Ubamarket is here to make food shopping quick, easy and rewarding for all!

The Truth behind Shoppers’ Love-Hate Relationship with Loyalty Schemes

Retail loyalty schemes can been traced back as far as the late 18th century, when retailers in America began offering customers copper tokens that they could redeem during future visits in return for free or discounted items. In the intervening 250 or so years, loyalty programmes have become far more commonplace and slightly more advanced, but the underlying principle remains the same – retailers understand that they must offer customers rewards for their repeat business.

However, despite loyalty schemes establishing themselves as an accepted norm in the retail industry, the way these benefits are delivered to the customer are far from perfect. To dig deeper into this issue and uncover the truth behind Britain’s love-hate relationship with loyalty programmes, Ubamarket has conducted a survey of more than 2,000 UK consumers. As you may have seen, this week the intriguing insights from our research featured in the Daily Express, Daily Mirror, Daily Star and Metro!

So what did we uncover?

Ubamarket’s research found that the majority (59%) of consumers are signed up to at least three different loyalty schemes. Moreover, almost half (46%) of shoppers said they choose to buy items in certain shops over others based on the points they can earn through a store’s loyalty scheme.

But despite the clear draw of loyalty points, there remains mass frustration with the current system. Three tenths (30%) of UK adults say they’ve lost track of how many loyalty schemes they’re signed up to, while 25% said they have no idea how many points they have on their loyalty cards and would not know how to find out. The findings come as research shows that a massive £6 billion sits unclaimed in loyalty accounts with the UK’s leading retailers. And wait; there’s more! A quarter of consumers say they regularly forget their loyalty card, blaming the current system for being outdated and “inefficient”.

The message from the survey is clear – shoppers love loyalty, but retailers have to make it much easier for customers to collect, track and claim their points.

We’re here to help!

Thankfully, Ubamarket solves this very problem (among many others!); forget fumbling through pockets and bags to find the right loyalty card – if you’ve even brought it with you – we integrate a store’s loyalty programme into our next-generation supermarket app. This enables the shopper to automatically gather points on every purchase – they can then see and reclaim their points with a single tap of their phone.

The future has arrived – now is the time for retailers to embrace it!

Turning a Supermarket into an Ubamarket

Long queues, scraps of paper and a large number of people left wanting a different outcome – in many ways, yesterday’s General Election was actually quite similar to many people’s experience of supermarket shopping . In 2016, we surveyed more than 2,000 consumers in the UK, finding that a massive 66% of them are frustrated by the supermarket shopping experience – long queues (35%) and struggling to get the items they want (15%) were among shoppers’ most commonly-cited grievances.

However, as the dust settles on a shock election result, the team here at Ubamarket HQ are in celebration-mode – we’re toasting to the fact that we’ve created a brilliant new supermarket app that promises to do away with tediously slow queues, scrawled shopping lists on bits of loose paper, forgotten loyalty cards and unhappy customers!

By implementing Ubamarket in their supermarket or convenience store, retailers can drastically enhance the customer experience. To explain how it works for the uninitiated: our app takes your shopping list (written in the app); re-orders the list into the order that your items are located in the store; gives you details about where each item can be found; enables you to scan each item and place it in your bag; and then check-out via the app, without the need for any more queues! If all of that wasn’t enough, shoppers can also keep track of their spend as they go, get alerts for promotional deals on the items they want, and collect automatic loyalty points every time they shop with the app.

The result is that our app will turn any supermarket into an Ubamarket.

So, as Westminster scrambles to form a new government, Ubamarket enters the future full of hope and lofty ambitions. Our manifesto promise is simple: change the way we shop forever; and we have some exciting developments lined up over the coming months and beyond as we stride towards achieving this goal!

Save money and lighten your wallet with Ubamarket

As the pound tumbles along and food prices rise for the more exotic and trendy food items, many of us do our best to maximise the power of our pound. Helping us to do so is the trusty supermarket loyalty card, manifesting in all manners, with multiples stored in wallets, attached to key-chains and rammed in kitchen drawers. As a nation – we love them – and rightly so; we earn around £5.7billion a year from loyalty schemes, with 86% of Brits partaking in loyalty schemes in 2017.

Even for the most organised of us, ready to go with massive wallets full of cards, it’s still a pain having to lug them around. Especially in the middle of “Supermarket Wars” when it really does pay to shop around more than ever before! Whether you’re more of a drawer ruffler or you carry a briefcase full of loyalty cards, in a world where we can hop on a train and even pay for our shopping just by tapping our phone, the loyalty points system really is in need of a tech revolution – cue Ubamarket!

Over the coming weeks and months, there will be some incredibly exciting app features that will debut their status on Ubamarket, one of which includes an automated loyalty points tracking and management system, complete with in-store discounts managed in real-time! Ubamarket is a solution that integrates into multiple store formats, meaning you are able to manage multiple loyalty accounts on one perfectly formed, watermelon shaped app. What’s more, by downloading the app, you can also incorporate existing loyalty card numbers so that your shopping and points history are never lost. By making your wallet a lot lighter and consigning sticky loyalty cards to the kitchen drawer of history, Ubamarket will allow you to stay on top of the latest points offers available at participating local supermarkets, navigating you around and back to the pay-point before you can say “where’s my card?!”.

Download Ubamarket today to be part of a smarter, faster loyalty nation.

The World of Supermarket Shopping is Changing

Whether you like it or not, it is irrefutable that the world of supermarket shopping is changing; consumer demands and external market pressures are forcing food retailers to evolve their practices and deliver products that are better suited to the 21st century.

Take this past week as an example – on Sunday a selection of food-security specialists and doctors warned that the chemicals found in plastic packaging are potentially dangerous if consumed every day, which could cause major disruption to food manufacturers. Then, later in the week, the UK’s supermarkets joined forces to announce a renewed effort to sell imperfect produce, such as wonky carrots or bruised bananas.

Food wastage, health issues, competitive pricing and environmental concerns are just a few of the notable influences that are forcing supermarkets to re-evaluate their products. However, it’s not just the products that have to change – the way these products are sold is also evolving all the time.

We are increasingly used to seeing new technologies – from apps to virtual reality – become intertwined with the retail experience. For example, much was made of the Amazon Go concept store when it was revealed earlier this year. As this disruption continues, Ubamarket is perfectly placed to play a big part in retail’s tech revolution; dubbed ‘the most sophisticated supermarket app out there’ by The Grocer, our white-label solution can be used in any supermarket. As such, we expect 2017 to be the year when Ubamarket arrives in a supermarket near you!

If you’re still unclear on exactly what Ubamarket does, fear not – this handy video will tell you all you need to know…

Ubamarket™ – Shop Smarter from Ubamarket. Shop Smarter. on Vimeo

Be sure to keep your eyes peeled for Ubamarket appearing in your local supermarket!